Completeness of optional attributes

Characteristic Name:	Completeness of optional attributes
Dimension:	Completeness
Description:	Optional attributes should not contain invalid null values
Granularity:	Element
Implementation Type:	Rule-based approach
Characteristic Type:	Declarative

Verification Metric:

The number of invalid null values reported in an optional attribute per thousand records

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Provide default values for each valid case of null values for the attribute in concern so that null values occur only for actually missing values which are invalid cases for the attribute in concern.	Case1: Attribute values that are not defined for a particular entity instance (e.g.: Maiden name of unmarried women ) Such instances will get the default value “NOT DEFINED” Case2 : Attribute values that are defined for the entity instance whereas the real value for the attribute instance is null (eg: Vehicle number of a student who does not have a vehicle) Such instances will get the default value “NOT EXIST” Case3: Attribute values are defined for the entity instance and the attribute instance should have a value (Student’s date of birth).

Guidelines:

Scenario:

Provide default values for each valid case of null values for the attribute in concern so that null values occur only for actually missing values which are invalid cases for the attribute in concern.

Case1: Attribute values that are not defined for a particular entity instance (e.g.: Maiden name of unmarried women ) Such instances will get the default value “NOT DEFINED”

Case2 : Attribute values that are defined for the entity instance whereas the real value for the attribute instance is null (eg: Vehicle number of a student who does not have a vehicle) Such instances will get the default value “NOT EXIST”

Case3: Attribute values are defined for the entity instance and the attribute instance should have a value (Student’s date of birth).

Validation Metric:

How mature is the creation and implementation of the DQ rules to define valid null cases

These are examples of how the characteristic might occur in a database.

Example:	Source:
Let us consider a Person relation with the attributes Name, Surname, BirthDate,and Email. The relation is shown in Figure 2.2. For the tuples with Id equalto2,3,and 4, the Email value is NULL. Let us suppose that the person represented by tuple 2 has no e-mail: no incompleteness case occurs. If the person represented by tuple 3 has an e-mail, but its value is not known then tuple 3 presents an incompleteness. Finally, if it is not known whether the person represented by tuple 4 has an e-mail or not, incompleteness may not be the case. ID 1 2 3 4 Name John Edward Anthony Marianne Surname Smith Monroe White Collins BirthDate 03/17/1974 02/03/1967 01/01/1936 11/20/1955 Email smith@abc.it NULL NULL NULL not existing existing but unknown not known if existing Fig. 2.2. The Person relation, with diﬀerent null value meanings for the e-mail attribute	C. Batini and M, Scannapieco, “Data Quality: Concepts, Methodologies, and Techniques”, Springer, 2006.
1) A database contains information on repairs done to capital equipment. How- ever, it is a known fact that sometimes the repairs are done and the informa- tion about the repair is just not entered into the database. This is the result of lack of concern on the part of the repair people and a lack of enforcement on the part of their supervisors. It is estimated that the amount of missing information is about 5%. This database is probably a good-quality database for assessing the genral health of capital equipment. Equipment that required a great deal of expense to maintain can be identiﬁed from the data. Unless the missing data is disproportionately skewed, the records are usable for all ordinary decisions. However, trying to use it as a base for evaluating information makes it a low-quality database. The missing transactions could easily tag an important piece of equipment as satisfying a warranty when in fact it does not. 2) A blank for COLLEGE_LAST_ATTENDED may be accurate or inaccurate. If the person it applied to had attended college, it would be inaccurate. This is another case of valid but not accurate.	J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

Example:

Source:

Let us consider a Person relation with the attributes Name, Surname,

BirthDate,and Email. The relation is shown in Figure 2.2. For the tuples with Id equalto2,3,and 4, the Email value is NULL. Let us suppose that the person represented by tuple 2 has no e-mail: no incompleteness case occurs. If the person represented by tuple 3 has an e-mail, but its value is not known then tuple 3 presents an incompleteness. Finally, if it is not known whether the person represented by tuple 4 has an e-mail or not, incompleteness may not be the case.

ID 1

2 3 4

Name John

Edward Anthony Marianne

Surname Smith

Monroe White Collins

BirthDate 03/17/1974 02/03/1967 01/01/1936 11/20/1955

smith@abc.it NULL NULL NULL

not existing existing but unknown not known if existing

Fig. 2.2. The Person relation, with diﬀerent null value meanings for the e-mail attribute

C. Batini and M, Scannapieco, “Data Quality: Concepts, Methodologies, and Techniques”, Springer, 2006.

1) A database contains information on repairs done to capital equipment. How- ever, it is a known fact that sometimes the repairs are done and the informa- tion about the repair is just not entered into the database. This is the result of lack of concern on the part of the repair people and a lack of enforcement on the part of their supervisors. It is estimated that the amount of missing information is about 5%. This database is probably a good-quality database for assessing the genral health of capital equipment. Equipment that required a great deal of expense to maintain can be identiﬁed from the data. Unless the missing data is disproportionately skewed, the records are usable for all ordinary decisions. However, trying to use it as a base for evaluating information makes it a low-quality database. The missing transactions could easily tag an important piece of equipment as satisfying a warranty when in fact it does not.

2) A blank for COLLEGE_LAST_ATTENDED may be accurate or inaccurate. If the person it applied to had attended college, it would be inaccurate. This is another case of valid but not accurate.

J. E. Olson, “Data Quality: The Accuracy Dimension”, Morgan Kaufmann Publishers, 9 January 2003.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
1) A null value is a missing value. However, a value that is missing may provide more information than one might think because there may be different reason that it is missing. A null value might actually represent an unavailable value, an attribute that is not applicable for this entity, or no value in the attribute’s domain that correctly classifies this entity. Of course, the value may actually be missing. 2) When the null value (or absence of a value) is required for an attribute, there should be a recognizable form for presenting that null value that does not conflict with any valid values.	LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.
1) Ability to distinguish neatly (without ambiguities) null and default values from applicable values of the domain. 2) Completeness refers to the degree to which values are present in a data collection, as for as an individual datum is concerned, only two situations are possible: Either a value is assigned to the attribute in question or not. In the latter case, null, a special element of an attribute’s domain can be assigned as the attribute’s value. Depending on whether the attribute is mandatory, optional, or inapplicable, null can mean different things.	REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc.

Definition:

Source:

1) A null value is a missing value. However, a value that is missing may provide more information than one might think because there may be different reason that it is missing. A null value might actually represent an unavailable value, an attribute that is not applicable for this entity, or no value in the attribute’s domain that correctly classifies this entity. Of course, the value may actually be missing.

2) When the null value (or absence of a value) is required for an attribute, there should be a recognizable form for presenting that null value that does not conflict with any valid values.

LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.

1) Ability to distinguish neatly (without ambiguities) null and default values from applicable values of the domain.

2) Completeness refers to the degree to which values are present in a data collection, as for as an individual datum is concerned, only two situations are possible: Either a value is assigned to the attribute in question or not. In the latter case, null, a special element of an attribute’s domain can be assigned as the attribute’s value. Depending on whether the attribute is mandatory, optional, or inapplicable, null can mean different things.

REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc.

Usefulness and relevance

Characteristic Name:	Usefulness and relevance
Dimension:	Usability and Interpretability
Description:	The data is useful and relevant for the task at hand
Granularity:	Information object
Implementation Type:	Process-based approach
Characteristic Type:	Usage

Verification Metric:

The number of tasks failed or under performed due to the lack of usefulness and relevance of data

The number of complaints received due to the lack of usefulness and relevance of data

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Define the content of the information object based on the user requirements (as required by the task at hand) and also considering all other compliance requirements so that the information is relevant and legitimate	(1) Customer invoice should contain information for the customer to understand his liability and for the delivery person to understand the point of delivery and the tax department to verify the applicable tax amount.
Regularly monitor the changes to the internal operational environment ( business process changes etc) and find out what are the new information requirements emerge due to the changes, and provide for them by amending the information structures	(1) Time stamp became an important attribute for GRNs (goods receipts notes) when Lean manufacturing started as all raw materials are expected to receive by six hours before production (GRN-record, and the time stamp -attribute)
Regularly monitor the changes in the external environment find out the new information requirements emerge due to such changes and provide for such data needs	(1) Competitors' rates have become important to price the existing products during the recession period since the traditional costing method does not give a competitive price.
Regularly check with knowledge workers to find out how their operations/decisions can be performed better with new data available to them and provide for such data in the information system	(1) An hourly working progress report is useful in identifying the bottlenecks in production lines and balance the lines
Monitor and measure the user satisfaction about the information provided	(1) User satisfaction survey

Validation Metric:

How mature is the process to maintain usefulness and relevance of data

These are examples of how the characteristic might occur in a database.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
1) The Characteristic in which the Information is the right kind of Information that adds value to the task at hand, such as to perform a process or make a decision. 2) Knowledge Workers have all the Facts they need to perform their processes or make their decisions.	ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
1) Can the information process be adapted by the information consumer? 2)Can the information be directly applied? Is it useful? 3) Does the information provision correspond to the user’s needs and habits?	EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer.
Relevance of data refers to the extent to which the data meets the needs of users. Information needs may change and is important that reviews take place to ensure data collected is still relevant for decision makers.	HIQA 2011. International Review of Data Quality Health Information and Quality Authority (HIQA), Ireland. http://www.hiqa.ie/press-release/2011-04-28-international-review-data-quality.
Relevance is the degree to which statistics meet current and potential users’ needs. It refers to whether all statistics that are needed are produced and the extent to which concepts used (definitions, classifications etc.)	LYON, M. 2008. Assessing Data Quality , Monetary and Financial Statistics. Bank of England. http://www.bankofengland.co.uk/ statistics/Documents/ms/articles/art1mar08.pdf.
The data includes all of the types of information important for its use.	PRICE, R. J. & SHANKS, G. Empirical refinement of a semiotic information quality framework. System Sciences, 2005. HICSS'05. Proceedings of the 38th Annual Hawaii International Conference on, 2005. IEEE, 216a-216a.
1) Intrinsic: The extent to which the information is new or informative in the context of a particular activity or community. 2) Relational Contextual:The amount of information contained in an information object. At the content level, it is measured as a ratio of the size of the informative content (measured in word terms that are stemmed and stopped) to the overall size of an information object. At the schema number of elements in the object level it is measured as a ratio of the number of unique elements over the total. 3) The extent to which information is applicable in a given activity. 4) The extent to which the model or schema and content of an information object are expressed by conventional, typified terms and forms according to some general-purpose reference source.	STVILIA, B., GASSER, L., TWIDALE, M. B. & SMITH, L. C. 2007. A framework for information quality assessment. Journal of the American Society for Information Science and Technology, 58, 1720-1733.
1) Data are applicable and useful for the task at hand. 2) The quantity or volume of available data is appropriate. 3) Data are of sufficient depth, breath and scope for the task at hand.	WANG, R. Y. & STRONG, D. M. 1996. Beyond accuracy: What data quality means to data consumers. Journal of management information systems, 5-33.